Privacy Policy

Last updated: May 11, 2026

The Relay Labs ("we", "us", "our") operates therelaylabs.com. This page describes how we collect, use, and protect your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

1. Information We Collect

We collect information you provide directly when you contact us through our website form or email, including your name, email address, company name, and message content. We do not use cookies for tracking or advertising. Basic server logs (IP address, browser type, pages visited) may be recorded by our hosting provider for security and performance purposes.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide our services, and communicate with you about projects. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your data is stored securely using industry-standard measures. Our website is hosted on Vercel (servers in North America). We retain your contact information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Third-Party Services

We use Google Fonts to deliver typography on our website. Google may collect basic usage data as described in their privacy policy. We do not use analytics trackers, advertising pixels, or social media tracking scripts.

5. Your Rights

Under PIPEDA and Quebec Law 25, you have the right to access, correct, or delete the personal information we hold about you. You may also withdraw your consent to the use of your information at any time. To exercise these rights, contact us at hello@therelaylabs.com.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact

If you have questions about this privacy policy or our data practices, contact us at hello@therelaylabs.com.